PC Support Specialist

Seeking an outgoing, service-oriented PC Support Specialist with excellent problem solving capabilities and communication skills, to support end-users, workstations and servers at our Dallas area locations.  This is a fantastic opportunity in a rapidly growing, innovative, financial services company!

 

Major Duties and Responsibilities: PC Support Specialist with 2-4 years experience supporting Help Desk operations. This includes experience in answering customer inquiries (via telephone, email, face-to-face), and perform on-site visits to install, troubleshoot and maintain PC desktop/server systems throughout the bank. Supporting Windows Vista and Windows XP, PDA’s, trouble ticket remediation and supporting move/ add/ change activity. Diagnose and correct technical problems that may occur in the operation of all computer systems and software applications.  Provide timely and effective customer services support to configuring PC’s/Servers, computer procurement tasks, inventory and asset tracking efforts, coordinating vendor support, and other customer service responsibilities as assigned.