Branch Teller / Customer Service Representative

Hours:Monday - Friday 8:00am - 5:00pm

Position Summary: Under direct supervision, provides customer service such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances and preparing change orders for customers. Also assist customers with opening accounts, processing check orders, issuing Visa check cards, customer service and maintenance on existing accounts and answering customer calls.

Responsibilities and Duties:

• Provide customer services such as cashing checks, receiving deposits, making withdrawals, receiving loan payments, making credit card advances, preparing change orders for commercial customers, cashing municipal bond coupons, etc.
• Sell products such as Money Orders (Official Checks), Travelers Checks and Savings Bonds, as well as cross sell other products.
• Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required.
• Process various Night-Drop and Mail transactions as needed.
• Wrap and bag coin, verifying currency, mix new currency and turn-in mutilated currency.
• Perform miscellaneous duties such as filing, answering phones, maintaining supplies, etc.
• Open new accounts and cross sell bank products and services
• Provide customer service to bank customers and employees.

Knowledge and Skills Necessary:

• High School diploma or general education degree (GED), or equivalent experience.
• Six months previous cash, sales and/or customer service required.
• Good math and calculator skills.
• Ability to read, write, and communicate clearly with different levels of individuals.
• Strong interpersonal skills.
• Organizational skills and the ability to prioritize work.
• Detail oriented
• Ability to cooperate and work with all areas of the bank
• Excellent customer service skills

Email resumes to vhanacik@plainscapital.com or
fax to 1-866-908-9421.