Welcome to the Family
Welcome to PlainsCapital Bank! As of Monday, October 8, 2018, all The Bank of River Oaks products, services and bank systems have been converted to PlainsCapital Bank solutions and systems. We are excited to have you as a part of our growing PlainsCapital family!
Your New PlainsCapital Bank Account
Recently, in the last few months you should have received a conversion guide in the mail along with a letter containing each of your former The Bank of River Oaks accounts and your new PlainsCapital Bank account types. For details on each of these account types as well as the other options available to you, see pages 9-11 in the Personal or Commercial Conversion Guide.. If you’re happy with our recommendations, no action is needed on your part. If you’d prefer to select a different account type than the one we’ve recommended, just give us a call at 866.762.8392 on or after October 8, and we’ll be happy to update your account type according to your preference.
Accessing Your Online Banking Account
If you were an online banking user at The Bank of River Oaks, your accounts are now live on PlainsCapital’s Online Banking. In the last month you should have received a letter with a temporary password (and Company ID for business online banking users) for your first time log in. If you did not receive this letter or have questions, please give us a call at 866.762.8392.
If you did not participate in online banking at The Bank of River Oaks, we encourage you to click here and sign up today!
Treasury Management Customers
Click here for more information on our Treasury Management services or give us a call at 214.252.4005.