Frequently Asked Questions & Forms

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What is my routing number?
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PlainsCapital Bank’s routing number is 111322994.

Where do I find my account number?
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How do I reset my Online Banking password?
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How do I report account fraud?
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My debit card was stolen? What do I do?
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How do I make changes to my address or other contact information?
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How do I enroll in Online Banking?
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How do I re-order checks?
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How do I file a dispute?
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How do I request a credit line increase?
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How do I activate my debit card?
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How do I change my debit card PIN?
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How do I place a stop payment on a check?
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What’s a one-time passcode?
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What is the holiday schedule?
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Caller ID
Spoofing Scam

Beware of phone scammers posing as the PlainsCapital Fraud Department. Our Fraud team will NEVER ask for your passcode over the phone. If you receive a suspicious call claiming to be from our Fraud Department, hang up and call us back directly at 214.525.4699, or call your local branch and ask to be transferred to the Fraud Department.

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