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TEXT MESSAGE IMPOSTER SCAM: Beware of text messages asking you to verify a transaction or posing as the PlainsCapital Fraud Department. Our Fraud team will NEVER immediately call after you respond to an automated text.
If you receive a suspicious text or call claiming to be from our Fraud Department, hang up and call us back directly at 214.525.4699, or call your local branch and ask to be transferred to the Fraud Department. LEARN MORE

Delete Online Account Access

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To delete your online banking account, simply call Customer Service at 866.762.8392, Monday-Friday, 7 a.m. to 7 p.m. or Saturday, 9 a.m. to 1 p.m.

Please note—When we delete your account, the following information will be removed from online access and will no longer be available through the software:

  • Login information: This includes your username and password for online banking.
  • Personal information: All personal information, such as your name, email address and phone number, will be removed.
  • Transaction history: Records of financial transactions linked to your account will no longer be accessible.
  • Payments: Any payments scheduled through online banking will be canceled.
  • Online bill pay: If you use online bill pay, your payment and biller information will be removed and any payments scheduled through that system will be canceled.
  • Statements: If you subscribe to electronic statements or notices, your subscription will revert to paper statements. A fee for paper statements may apply.
  • Mobile app usage data: Information about your interactions with the PlainsCapital Bank mobile app will be removed.

 

However, we will keep your online banking records and account data in our internal systems as required by our record-retention policies and applicable laws.

Leaving PlainsCapital Bank Website
PlainsCapital Bank does not control the following website and their privacy policies may differ from those of the Bank. PlainsCapital Bank is not responsible for the content nor transactions carried out on the following website.
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