Mansfield

Bring a government-issued photo ID and proof of address. Business accounts will require formation documents and, if applicable, a tax ID. Call ahead if you’re unsure what’s needed.

Walk-ins are welcome, but scheduling an appointment ensures dedicated time with a banker and faster processing for complex applications like business loans.

Bring valid ID, proof of income, and recent financial records. For business loans, you may also need documents such as your business formation papers, Tax ID, recent tax returns, or financial statements. Requirements vary by loan type, so call ahead to confirm what’s needed for your application.

Opening an account usually takes 15–45 minutes. Account opening and loan applications may take longer depending on complexity. Appointments and thorough documentation will help reduce wait times.

Bring recent account information and a clear idea of your financial goals. Our bankers will help you explore savings options tailored to your needs. Appointments with an investment banker can be made by calling the branch.

Credit card applications are submitted online, and our bankers can help you start or complete the process in the branch. Bring a valid photo ID. You may also need supporting information such as proof of income (like a pay stub or tax return) and your Social Security number. Having these details ready can help speed up your application.

Bring a valid photo ID. For a change of address, you’ll need proof of your new address such as a utility bill or lease. For a name change, bring a marriage certificate, divorce decree, or court order. Business accounts may require updated business documents. If you’re unsure what’s needed, call the branch before your visit.

Large transactions may require additional verification. Bring ID and consider calling ahead so we can prepare to serve you quickly and securely.

Cash is typically available right away, while checks may be subject to standard holds. Ask your banker for details about your specific deposit.

Bring valid ID and recipient details for wire transfers. For foreign currency, call us to check availability in advance, as some orders may take extra time to process.

Wire transfers must be submitted before the branch’s daily cut-off time, usually mid-afternoon, to process the same day. Ask your banker for exact times.

Yes. Our bankers can help you deactivate your old card and request a replacement. New debit cards are mailed to you and typically arrive within a few business days.