Search Locations Customer Support Customer Support
Search Locations Customer Support Customer Support
CALLER ID SPOOFING SCAM: Beware of phone scammers posing as the PlainsCapital Fraud Department. Our Fraud team will NEVER ask for your passcode over the phone.
If you receive a suspicious call claiming to be from our Fraud Department, hang up and call us back directly at 214.525.4699, or call your local branch and ask to be transferred to the Fraud Department. LEARN MORE

FRAUD RESOURCE CENTER

............

Tools and Information to Keep You Safe

The PlainsCapital Bank Fraud Resource Center is here to assist you with any and all issues related to bank fraud. The Fraud Resource Center contains information on:

  • How and when to report fraud
  • Steps you can take to help detect and prevent fraud on your accounts
  • Common bank fraud schemes to be aware of
Reporting Fraud

Reporting Fraud

What to do if you suspect fraudulent activity on your account, your identity has been stolen, or if you notice other suspicious online activity.

Learn More
Debit Card Compromise

Debit Card Compromise

What is debit card compromise, how does it happen, and what can you do?

Learn More
Common Fraud Scams

Common Fraud Scams

Read the latest news on security breaches and other fraudulent activity.

Learn More
Protecting Yourself

Protecting Yourself

Learn the steps you can take to protect you and your business from fraud.

Learn More

Call Us to Report Fraud

If you have discovered suspicious activity on your account or have confirmed fraudulent transactions, please contact us at one of the numbers listed below:

Checking &
Savings Customers
..............
214.525.4699
Hours: Monday – Friday,
7:00 a.m. to 5:30 p.m.
Debit Card &
Zelle® Customers
..............
866.762.8392
Hours: Monday – Friday,
8 a.m. to 6 p.m.
Online Banking Customers
..............
866.762.8392
Hours: Monday – Friday,
8 a.m. to 6 p.m.

If calling after hours, select the Fraud option to have your card closed immediately.

 

If you experience any other type of fraud, please contact the Fraud Department at 214.525.4699.

Leaving PlainsCapital Bank Website
PlainsCapital Bank does not control the following website and their privacy policies may differ from those of the Bank. PlainsCapital Bank is not responsible for the content nor transactions carried out on the following website.
Thank you for visiting the PlainsCapital Bank website.
For best viewing experience, we recommend using Chrome, Firefox, Safari, or Microsoft Edge.

Caller ID
Spoofing Scam

Beware of phone scammers posing as the PlainsCapital Fraud Department. Our Fraud team will NEVER ask for your passcode over the phone. If you receive a suspicious call claiming to be from our Fraud Department, hang up and call us back directly at 214.525.4699, or call your local branch and ask to be transferred to the Fraud Department.

LEARN MORE